Frequently asked questions

1) Is it possible to return a purchased item?

2) What is the shipping method for orders within the USA and Canada?

3) How are items shipped within European Union destinations, and which courier service is used?

4) What shipping method is used for international destinations outside the European Union, and what is the corresponding cost?

5) To which European country do you not provide shipping services?

6) Do you offer a same-day shipping?

7) How are orders processed if received on weekends and holidays?

8) When can customers expect to receive a tracking number for their orders?

9) Can customers track their orders in real-time using the provided tracking number?